What is the primary reason for ensuring after-sales tasks are completed?
After-Sales Activities [Sales Process Part 9 of 9]

Interactive Video
•
Business
•
12th Grade - University
•
Easy
Quizizz Content
Used 2+ times
FREE Resource
Read more
7 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
To avoid legal issues
To reduce the workload of the sales team
To ensure customer satisfaction and future sales
To increase the price of the product
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Why is it crucial for a salesperson to ensure payment is received?
Because it is the only way to get a promotion
Because the sale is not complete until payment is received
Because it helps in building a personal relationship with the customer
Because it is the responsibility of the finance department
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the key to ensuring repeat business according to the delivery process?
Providing free samples with every delivery
Sending thank you notes after delivery
Delivering goods and services on time as promised
Offering discounts on future purchases
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What role does a salesperson play in customer care?
They should manage the customer care team
They should act as the customer's advocate
They should only focus on making new sales
They should handle all customer complaints personally
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How should a salesperson handle service and maintenance issues?
By ignoring them and focusing on new sales
By ensuring rapid support and acting on behalf of the customer
By offering refunds for any inconvenience
By delegating them to the technical team without follow-up
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the best time to ask customers about their satisfaction?
When they are unhappy with the service
When things are going well
Immediately after a complaint
During the initial sales pitch
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Why is cultivating the relationship with customers important?
To build trust and facilitate future sales
To increase the price of future products
To reduce the need for customer care
To ensure they remember the salesperson
Similar Resources on Wayground
6 questions
A rare sales skill

Interactive video
•
University
8 questions
The Sales Process - a Summary of the 9 Step Selling Process

Interactive video
•
12th Grade - University
2 questions
Great sales people treat every customer as an individual

Interactive video
•
University
6 questions
Car dealerships reopen in England

Interactive video
•
University
2 questions
What is the Sales Process

Interactive video
•
University
3 questions
Marketing - What is Lead Qualification

Interactive video
•
University
6 questions
Cold Calling

Interactive video
•
University
2 questions
After-Sales Activities [Sales Process Part 9 of 9]

Interactive video
•
12th Grade - University
Popular Resources on Wayground
25 questions
Equations of Circles

Quiz
•
10th - 11th Grade
30 questions
Week 5 Memory Builder 1 (Multiplication and Division Facts)

Quiz
•
9th Grade
33 questions
Unit 3 Summative - Summer School: Immune System

Quiz
•
10th Grade
10 questions
Writing and Identifying Ratios Practice

Quiz
•
5th - 6th Grade
36 questions
Prime and Composite Numbers

Quiz
•
5th Grade
14 questions
Exterior and Interior angles of Polygons

Quiz
•
8th Grade
37 questions
Camp Re-cap Week 1 (no regression)

Quiz
•
9th - 12th Grade
46 questions
Biology Semester 1 Review

Quiz
•
10th Grade