What is one of the key activities that can enhance a salesperson's success?
Mastering the Art of Upselling

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5 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Cold calling
Upselling
Market research
Networking
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How can upselling be described?
Providing free samples
Reducing the price of existing products
Suggesting additional products or services
Offering discounts to customers
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following is an example of upselling?
Providing a refund
Suggesting a larger size of a product
Offering a free trial
Offering a loyalty card
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is one benefit of upselling for the organization?
Decreased customer satisfaction
Lower employee turnover
Increased customer profitability
Reduced marketing costs
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How does upselling benefit the salesperson?
It decreases their commission
It guarantees customer loyalty
It increases their total sales numbers
It reduces their workload
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