Chapter 9

Lei, HR specialist, shadows the carpenters to observe the activities they were required to perform. This is a _________.

• job analysis

• job description

• performance appraisal

• job specification

This recruitment strategy uses existing employees’ social networks outside the organization.

• internal recruiting

• external recruiting

• hybrid approach

Myles locates applicants through informal nominations from managers. This is an example of ______.

• internal recruiting

• external recruiting

• hybrid approach

Jo-Ann Fabrics Stores rely on their partnership with Kent State's Career Services to recruit diverse talent. This is an example of ________.

• internal recruiting

• external recruiting

• hybrid approach

Before setting the objectives of Learning & Development, managers should ____________.

• develop learning and development materials to be used in achieving learning goals.

• evaluate the implemented programs.

• determine the needs or skill gaps that need to be improved.

• identify learning goals that will reduce skill gaps.

Amar has just been hired and is completing the onboarding process. As a new hire, he needs to learn current policies. What is the best Learning and Development tool?

• case studies

• role playing

• shared online documents

• virtual reality