Consumer Agencies and Institutions

What does CAI stand for?

• Consumer agency Information

• Consumer advertising information

• Customer association Ireland

• Consumer association Ireland

Tell me ONE thing the CCPC do?

Fill in the blank: CCPC stands for _____________ and consumer protection commission

• Customer

• Control

• Competition

• Choice

Who investigates consumer complaints?

• CCPC

• The ombudsman

• Comreg

• CAI

What do COMREG look after, in relation to the consumer

• Advertising

• Communication

• Laws

• Products

Name 1 thing the central bank of Ireland monitors:

What do the ASAI do for consumers?

• Protect their rights

• Make sure adverts are honest

• Make sure adverts have a catchy song

• Deal with complaints

Fill in the blank: Citizens ____________ board.

• association

• shopping

• information

• communication

Tell me one thing the CAI do?

What don't you need when in the small claims court dealing with a complaint?

• Money

• Laws

• Solicitor

• Mediator