Complaints Handling in Practices
Authored by Berta Tarigan
Other
Professional Development
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10 questions
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1.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Peraturan Direktur Jenderal Pajak yang mengatur tentang Pengaduan Pelayanan Perpajakan adalah...
PER-07/PJ/2019
PER-17/PJ/2019
PER-07/PJ/2018
PER-04/PJ/2020
2.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
V dalam LOQVE adalah...
Visual
Victory
Verify
Verbal
3.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Petugas Pengaduan berada pada Seksi apa pada susunan organisasi KLIP DJP...
Seksi Operasional II
Subbagian Tata Usaha dan Kepatuhan Internal
Seksi Penjaminan Kualitas Layanan
Seksi Operasional
4.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Yang bukan saluran pengaduan pada KLIP DJP adalah...
Telepon 1500200
Email pengaduan@pajak.go.id
Instagram @DitjenPajakRI
Situs Pajak:
pengaduan.pajak.go.id
5.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Pengelola Pengaduan Kode Etik dan Disiplin adalah...
Direktorat P2Humas
Direktorat KISTDA
Direktorat Intelijen Perpajakan
KLIP DJP
6.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Yang bukan jenis pengaduan adalah...
Pengaduan Pelayanan Perpajakan
Sarana Prasarana
Tindak Pidana Perpajakan
Kode Etik dan Disiplin
7.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Pengelola Pengaduan Pelayanan Perpajakan adalah...
Direktorat P2Humas
Direktorat P2Humas dan KLIP DJP
Direktorat Intelijen Perpajakan
Direktorat KITSDA
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