AOM Test (Chap 9-14)

If the guest will not arrive and check-in before 6 pm, the room reserved will be released to the general inventory for sale on any walk-in guest.

• 6-p.m. Release

• No-Show

• Tentative

• Guaranteed

Reservations that are placed on full booked days and waiting for any advice for any cancellation so they can take the next available room.

• Waitlisted

• Cancelled

• Confimed

• Guaranteed

These are reservations wherein the guest did not arrive on the respective check-in date. This is subject to fees based on the hotel policy.

• Turn Away

• Cancelled

• No-Show

• Travel Agent Guarantee

This is a booking status wherein the reservation is good to go and has been advised by the payment details. Confirmed reservations are not yet guaranteed.

• Confirmed

• Company Guarantee

• Cancelled

• Tentative

Reservations that have been released based on the request of the guest for whatever reasons defined.

• Turn Away

• Waitlisted

• No-Show

• Cancelled

This is a type of promotion given to those guests who book multiple rooms. A special price reduction is normally applied or, in some cases, a complimentary room will be given when a certain number of rooms are booked.

• Bulk Promotions

• Long-staying Promotions

• Discount-based Promotions

• Premium Promotions

This scheme works when a company books more than the required number of room nights to maintain its tier. Usually, a free overnight stay is given to top accounts.

• Premium Promotions

• Bundled Promotions

• Corporate and Travel Trade Production Incentives

• Long-staying Promotions

This is a type of promotion that draws an immediate call to action to the target market by providing a reduction on the selling price of the hotel rooms, function room rentals, and food outlet meals.

• Bulk Promotions

• Premium Promotions

• Discount-based Promotions

• Bundled Promotions

This type of promotion caters to certain market segments that look for better value on the price of a hotel product and service.

• Long-staying Promotions

• Premium Promotions

• Corporate and Travel Trade Production Incentives

• Discount-based Promotions

This is a type of promotion given to guests who preferred to stay in the hotel for seven nights or more. A special weekly or monthly rate can be given to them.

• Bundled Promotions

• Long-staying Promotions

• Premium Promotions

• Corporate and Travel Trade Production Incentives