KYC mar 19
Authored by Sid D
Other
Professional Development
Used 2+ times
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5 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
In Free access OTP details are null what is the next step?
Check in the true caller if number belongs to same user verify the account
Block the account
dont verify
change the status to OTP_NV
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Account holder name is Sampada Nagaraj, In OTP details Nagaraj Reddy. what should be the next step.
Verify the account
block the account
change it to KVM
call the user and ask
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
5 days free cupon was activated, user has completed the OTP verification but OTP details are not matching with the document.
Verify the account
change it to KVM
Change it to NV
Block the account
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Free access user uploaded a Unlisted document, what should be the next step.
call the user, send ikigai email and change the KYC status to NV
call the user, send ikigai email and change the KYC status to KVM
send ikigai email and change the KYC status to OTP_NV
Not sure
5.
OPEN ENDED QUESTION
3 mins • 1 pt
When the KYC status will change to FREE_ACCESS_UNDER_VERIFICATION.
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