QUIZ: Communication Skills

Quiz
•
Other
•
11th Grade
•
Easy
ROXANNA SILVA
Used 12+ times
FREE Resource
15 questions
Show all answers
1.
CLASSIFICATION QUESTION
3 mins • 15 pts
Groups:
(a) Part of effective communication
,
(b) communication styles
,
(c) listening skills
,
(d) body language
assertive
clarify
reflect
listening
summarize
facial expressions
posture
speaking
gestures
share
withhold judgement
passive aggresive
aggressive
body language
pay attention
passive
2.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
Giving your full attention to the speaker, using all senses to listen, and showing the speaker you are listening by giving eye contact, smiling, and/or nodding.
verbal communication
active listening
summarizing
clarifying
3.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
Aggressive is the most effective communication style.
true
false
4.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
When a person states his/her position in a firm but positive manner is
passive
aggressive
passive aggresive
assertive
5.
MATCH QUESTION
1 min • 8 pts
Match the following
assertive
communicating and expressing your thoughts, feelings, and opinions in a way that makes your views and needs clearly understood by others, without putting down their thoughts, feelings, or opinions.
passive
a pattern of indirectly expressing negative feelings instead of openly addressing them.
aggresive
Not expressing feelings or needs, ignoring your own personal rights, and allowing others to do so. Deferring to others for decision-making to avoid tension or conflict.
passive aggresive
A person who is overly forceful, pushy, hostile or otherwise attacking in approach is known as
6.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
If miscommunication occurs with body language, there may be
misunderstanding
you may fail to learn something important
you may get the wrong information
all of the above
7.
MATCH QUESTION
1 min • 8 pts
Match the following
pay attention
restate key points; this confirms you were listening
withhold judgement
have an open mind, open to new ideas and prospective, do not be critical of the speaker
clarify
avoid distractions and keep eye contact with the speaker
summarize
ask questions, helps get a better understanding of what is being said
Create a free account and access millions of resources
Similar Resources on Wayground
14 questions
Section 6: Business 100

Quiz
•
11th - 12th Grade
16 questions
Chapter 9: Internal and external communication

Quiz
•
10th - 11th Grade
14 questions
Communication Process Test Review

Quiz
•
8th - 12th Grade
10 questions
Ch 6.2 Skillful Communication

Quiz
•
11th Grade
20 questions
Chapter 6-FR

Quiz
•
9th - 12th Grade
16 questions
Active Listening Quiz

Quiz
•
8th Grade - University
20 questions
Prof. Communications Review

Quiz
•
6th - 12th Grade
10 questions
Communication

Quiz
•
9th - 12th Grade
Popular Resources on Wayground
25 questions
Equations of Circles

Quiz
•
10th - 11th Grade
30 questions
Week 5 Memory Builder 1 (Multiplication and Division Facts)

Quiz
•
9th Grade
33 questions
Unit 3 Summative - Summer School: Immune System

Quiz
•
10th Grade
10 questions
Writing and Identifying Ratios Practice

Quiz
•
5th - 6th Grade
36 questions
Prime and Composite Numbers

Quiz
•
5th Grade
14 questions
Exterior and Interior angles of Polygons

Quiz
•
8th Grade
37 questions
Camp Re-cap Week 1 (no regression)

Quiz
•
9th - 12th Grade
46 questions
Biology Semester 1 Review

Quiz
•
10th Grade