Post class quiz (communication)

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Which of the following are examples of active listening? (Select all that apply)

• Asking frequent questions while the speaker is talking
• Providing nonverbal cues like nodding and maintaining eye contact
• Offering solutions and advice without being prompted
• Reflecting on the speaker's words and summarizing their main points

What are the components of effective communication? (Select all that apply)

• Clear and concise speech
• Speaking as quickly as possible to save time
• Active listening
• Ignoring nonverbal cues
• Using complex vocabulary to sound more intelligent

Why is empathy important in communication? (Select all that apply)

• It helps build trust and rapport
• It allows you to manipulate others more effectively
• It shows that you are disinterested in the conversation
• It enhances understanding of others' emotions and perspectives

Which of the following are barriers to effective communication? (Select all that apply)

• Using jargon and technical terms without explanation
• Maintaining eye contact to show interest
• Multitasking while someone is speaking to you
• Using open-ended questions to encourage elaboration

What is the purpose of paraphrasing in communication? (Select all that apply)

• To confirm that you completely agree with the speaker's point
• To restate the speaker's words in your own terms to ensure understanding
• To summarize the main ideas of the conversation
• To subtly shift the conversation in a different direction