Tools of KPI

Total sales / total number of tickets

• Unit per ticket

• Average Basket

• Revenue per hour

• Conversion

Quantity sold / total commissioned working hours

• Productivity

• Unit per ticket

• Revenue per hour

• Average basket

Total sales / Total number of visitors

• Unit per ticket

• Revenue per visitor

• Productivity

• Average basket

Quantity sold / number of tickets

• Average price

• Productivity

• Average basket

• Unit per ticket

Number of tickets / total number of visitors

• Average basket

• Productivity

• Conversion

• Revenue per hour

KPI stands for

• Keys product indicator

• Key performance indicators

• Key personal information

• Key personal indicators

What is response count target for the store

• 50

• 75

• 80

• above 85

Choose 3 correct tools to increase the productivity

• Selling techniques

• Product knowledge

• Enthusiasm and positive vibes

• Suggest online

VOC stands for

• Vision of customer

• Visitors or customers

• Voice of customer

• Vibes of customers

What is store OSAT target

• 5-6

• 9-10

• 8-9

• 7-8