Open Campus 2023

Open Campus 2023

University

14 Qs

quiz-placeholder

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Open Campus 2023

Open Campus 2023

Assessment

Quiz

Business

University

Practice Problem

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14 questions

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1.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Media Image

What does the term "turn-down service" refer to in luxury hospitality?

A complimentary breakfast delivered to the guest's room

The process of preparing a room for a new guest after check-out

A service offered in the evening where staff prepares the room for sleep

A service for guests requesting a different room during their stay

2.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Media Image

Which of the following front office activities are included in the arrival stage of the guest cycle?

Reservation and pre-registration functions

Reservation and registration functions

Registration and rooming functions

Rooming and guest services functions

3.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Media Image

What is the term used to describe a luxury hotel's top-floor suite with exclusive amenities and breathtaking views?

Presidential Suite

Royal Suite

Penthouse Suite

Ambassador Suite

4.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Media Image

Which of the following is a primary front office concern during the occupancy stage of the guest cycle?

Security

Account settlement

Room assignment

Coordinating guest services

5.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Media Image

Which luxury hotel chain is known for its iconic rooftop pools with panoramic city views?

W Hotels

Shangri-La Hotels and Resorts

The Standard Hotels

Ace Hotel

6.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Media Image

What is the term used to describe a luxury hotel that offers extensive on-site facilities and services to cater to guests' every need?

Resort Hotel

Boutique Hotel

Wellness Retreat

Urban Oasis

7.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Media Image

The English word “ritzy” comes from the deluxe Ritz hotel chain, the first hotel of which was opened in Paris in 1898.

True

False

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