ISO 15189

Below is PALM Quality Objective, except...

• Less than 2% rejection rate per monthly

• 30 training hours for technical staff per year

• Less than 80% test request reported within the stipulated TAT per monthly

• Less than 0.1% of amended test results/reports per year

Percentage achievement for Test request reported within the stipulated TAT per monthly is ....

• More than or equal to 80%

• Less than 80%

• 100%

• Less than 100%

100% of PPM undertaken for all major equipment. Inclusion equipment includes;

• Centrifuge

• Micropipette

• Microscope

• Water bath

Reporting frequency for Rejection rate

• Yearly

• Monthly and Yearly

• Monthly

• Once a year

False statement for Urgent test request;

• Receiving counter staff must inform respective laboratory for arrival of Urgent test request.

• Collect the request form and sample immediately after receiving the notification from the receiving counter.

• Process all test request stated as URGENT immediately.

• Report Urgent test request as normal TAT.

Monthly verification for balance;

• Instrument error test

• Single point accuracy check

• Repeatability test

• Off test centre

False statement for Hazard exposure monitoring;

• Conduct hazard exposure monitoring according to the assessment of risk to staff health.

• Hazard exposure monitoring is performed to ensure there is adequate exposure control of staff to any hazard to health.

• Conduct hazard exposure monitoring regularly