G170-Unit 23-Quiz 2

G170-Unit 23-Quiz 2

Professional Development

20 Qs

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G170-Unit 23-Quiz 2

G170-Unit 23-Quiz 2

Assessment

Quiz

Business

Professional Development

Medium

Created by

asiya afshan

Used 1+ times

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20 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

_________is a process that involves seeking the opinions of those involved in the work process.

budgetary targets

Feedback

customer effort

Scheduling

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Feedback on your performance can come from many sources such as:

Feedback from clients

Feedback from supervisors

Feedback from colleagues

All of the above

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Your innovative idea will be evaluated from following perspective:

The Customer: will they like it?

The Business Model: will it be profitable for us?

The Risk: what if it’s a failure? What if it’s a huge success?

All of the above.

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Feedback must:

focus on behavior rather than the person.

focus on people, not behaviors

focus on appearance.

All of the above

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Creativity occurs when an organization

Encourages exploration

Discourages exploration

Stop exploration

None of the above

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

To get ideas generated and change encouraged, successful organizations need to look at:

Developing an acceptance of change

Encouraging new ideas.

Accepting failure as a way to success

All of the above.

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Some of the major forces for change within an organisation:

Technology

Environment

Customer needs

All of the above

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