Office Procedures L.1

What is information?

• Information is the way we think.

• Information is ideas that come from customers.

• Information is meaningful facts.

• Information is random, unorganized words.

All of the following are key office activities EXCEPT

• searching Google for information

• writing a receipt

• creating reports

• smiling

Which of the following activities would most likely NOT be done by the secretary?

• answer phones and filing of forms

• filing forms and making photocopies

• making appointments and answering calls

• answering calls and making deliveries

Which of the following activities would most likely NOT be done by the manager?

• answer phones and hiring employees

• filing forms and making photocopies

• making big decisions and answering calls

• sweeping and making deliveries

Which type of office has a permanent physical building?

• mobile

• virtual

• traditional

• telecommuting

Which type of office is like the traditional office but is temporary?

• mobile

• virtual

• traditional

• telecommuting

Which type of office has no physical form but allows you to perform work activities as you would in a traditional office?

• mobile

• virtual

• traditional

• telecommuting

Which type of office is within a person’s home?

• hoteling

• home

• traditional

• telecommuting

All of the following are examples of professional communication software EXCEPT

• Meet

• Skype

• Facebook Messenger

• Zoom

A place in which the affairs of an individual, a business or an organization are carried out is called a(n).

• church

• office

• organization

• playground