BUSINESS STUDIES QUIZ

Which of the following activities lie within the scope of consumer protection?

• Educating consumers about their rights and responsibilities

• Helping consumers in getting their grievances redressed

• Protecting the interests of consumers

• All of the above

Who can file a complaint in a consumer court? ( In this question, you can tick mark more than one answer)

• A consumer

• A Wholesaler

• A Central Government

• A Producer

The state commissions are set up in each state by ___________________

Explain the following rights of a consumer.

a) Right to seek redressal

b) Right to choose

ISI Mark is the quality certification mark use in case of food products.

• True

• False

'Jago Grahak Jago' is the publicity campaign undertaken by Indian Government in eleventh five year plan to

• Promote the demand

• Promote the seller

• Protect the interest of consumers

• Promote the development of India

Is a person who obtains goods for resale or any other commercial purpose, considered a consumer?

• Yes

• No

Dolma Lhamo purchased a car for Rs. 15 lakh from Tata Motors Company. Later on, she found defects in its engine. Suggest to him the appropriate authority, where he could file a complaint under Consumer Protection Act.

Identify the right of consumers being promoted in the given picture.

• Right to seek redressal

• Right to consumer education

• Right to information

• Right to be heard

What is Consumer Protection?