Business School 101: Understanding Negative Workplace Behaviors

What percentage of employees have reportedly experienced negative workplace behaviors?

• 80%

• 50%

• 63%

• 75%

Which of the following is NOT a form of withdrawal behavior?

• Pretending to be busy

• Proactive problem-solving

• Excessive socializing

• Daydreaming

What is a key strategy to address withdrawal behaviors?

• Ignore the issue

• Reduce communication

• Foster a positive work environment

• Increase workload

Silence in the workplace can lead to which of the following?

• Exacerbated problems

• Better decision-making

• Improved morale

• Increased productivity

What is a recommended approach to encourage employees to speak up?

• Punish silence

• Ignore feedback

• Limit communication channels

• Create a culture of open communication

Which behavior is characterized by intentional disruption of workplace processes?

• Work-home spillovers

• Silence

• Withdrawal

• Counterproductive workplace behaviors

What distinguishes workplace bullying from occasional mean comments?

• Its positive impact

• Its encouragement by management

• Its recurrent nature

• Its rarity

How can organizations address counterproductive workplace behaviors?

• Ignore conflicts

• Clearly communicate expectations

• Encourage gossip

• Promote competition

What is a work-home spillover?

• A type of workplace party

• A method to increase productivity

• A positive work-life balance

• Workplace dissatisfaction affecting home life

Which strategy can help reduce work-home spillovers?

• Increase work hours

• Promote work-life balance

• Discourage remote work

• Ignore personal needs