How to Handle a Negotiation Breakdown - Negotiation Tools

The video tutorial discusses a ten-step routine for handling relationship breakdowns. It begins with declaring the breakdown, stating desired outcomes, and inviting the other party to share their goals. The process involves sharing facts and perceptions, making commitments, identifying missing elements, exploring options, and building a detailed plan. The video also touches on escalation methods like conciliation, mediation, and arbitration if the routine doesn't resolve the issue.

What is the first step to take if a breakdown occurs in a relationship?

How should you respond if the other party claims that everything is fine?

What is the importance of stating your desired outcome during a breakdown?

What should you do to separate facts from opinions during the dialogue?

How can you ensure that both parties are committed to the plan after a breakdown?

What are the three levels of escalation if a relationship has truly broken down?

What is the role of a third party in the mediation process?