The importance of active listening

The speaker shares their experience of moving to South Africa early in their career, taking on a senior role at Cadbury's. They discuss the challenges faced and the importance of listening and planning in adapting to a new environment. The speaker emphasizes understanding the market and consumer environment, particularly in the context of launching new products. They highlight the significance of active listening and cultural integration in succeeding in new roles, drawing from their recent experience in the kaftans business.

What was the key advice the speaker received early in their career?

• To avoid taking risks

• To make quick decisions

• To focus on personal achievements

• To actively listen and plan

What was revolutionary about the speaker's product launch in South Africa?

• It was a mass market launch with significant growth

• It was a failure due to logistical issues

• It targeted a niche market

• It was the first chocolate bar in the market

How did the speaker's experience in South Africa impact their leadership skills?

• It led to a career change

• It had no significant impact

• It improved their ability to lead a diverse team

• It made them more cautious

What does the speaker emphasize about listening?

• It should be avoided in new environments

• It is an active and vital behavior

• It is not important in business

• It is a passive activity

How did active listening help the speaker in the kaftans business?

• It helped them integrate effectively

• It led to conflicts with the team

• It was not beneficial

• It made them more competitive