Improving Your Communication in a Negotiation

The video tutorial discusses effective communication strategies in negotiations, emphasizing the importance of asking questions, active and passive listening, acknowledgment, and empathy. It highlights negotiation as a communication exercise, where exchanging information helps establish positions and strategies. Active listening involves engagement, while passive listening allows for information absorption. Acknowledging the other party's input and showing empathy aids in understanding perspectives, leading to clearer communication and mutual understanding.

What new insight or understanding did you gain from this video?