The Real Magic of Loyalty

Interactive Video
•
Business
•
Professional Development
•
Hard
Wayground Content
FREE Resource
Read more
5 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the main focus of loyalty programs according to the speaker?
Increasing the number of customers
Offering discounts on future purchases
Providing unique experiences and status
Accumulating points and cash rewards
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Why does the speaker remain loyal to United Airlines?
Because of the low ticket prices
Due to the airline's extensive network
Due to the exclusive experiences and perks
Because of the frequent flyer miles
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What does the speaker suggest is the real magic of loyalty?
Reducing the cost of products
Offering cash back on purchases
Providing access to unique experiences
Increasing the number of loyalty members
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How does the speaker describe loyalty in the context of advocacy?
As a method to increase sales
As a strategy to reduce marketing costs
As a way to track customer spending
As the ability to track advocacy in a real way
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the speaker's perspective on traditional rewards in loyalty programs?
They are the most important aspect
They are less important than experiences
They are the only way to retain customers
They should be eliminated
Similar Resources on Wayground
8 questions
Customer Service as a Critical Part of Marketing

Interactive video
•
University
3 questions
Mothercare to Close over 100 UK Stores

Interactive video
•
University
6 questions
Treating Your Best Customers: The Key to Retention and Support

Interactive video
•
Professional Development
2 questions
Mapping Your Moments of Truth in the Customer Journey

Interactive video
•
Professional Development
3 questions
The Power of Delivering Happiness: The Biggest Marketing Shift of Our Generation

Interactive video
•
Professional Development
2 questions
Protect Your Reputation

Interactive video
•
Professional Development
4 questions
Marriott's Menon Sees Record Growth Across Asia-Pacific

Interactive video
•
University
2 questions
Symone Sanders on Her Professional Path to the White House

Interactive video
•
University
Popular Resources on Wayground
10 questions
Video Games

Quiz
•
6th - 12th Grade
20 questions
Brand Labels

Quiz
•
5th - 12th Grade
15 questions
Core 4 of Customer Service - Student Edition

Quiz
•
6th - 8th Grade
15 questions
What is Bullying?- Bullying Lesson Series 6-12

Lesson
•
11th Grade
25 questions
Multiplication Facts

Quiz
•
5th Grade
15 questions
Subtracting Integers

Quiz
•
7th Grade
22 questions
Adding Integers

Quiz
•
6th Grade
10 questions
Exploring Digital Citizenship Essentials

Interactive video
•
6th - 10th Grade