sales

A customer says, “I don’t watch much TV, so I don’t need high-end features.” The best response is...

• Agree and sell the cheapest model immediately

• Show them an affordable TV with essential features but good picture quality

• Convince them to buy the most expensive mode

• Tell them they might regret buying a cheaper TV

A customer is worried about TV durability. What’s the best way to reassure them?

• Talk about brand reliability, build quality, and warranty

• Avoid the topic

• Say “All TVs last long” without proof

• Suggest they buy an extended warranty without explaining the product

If a customer says, “I saw a lower price online,” you should:

• Ignore the comment

• Tell them to buy online instead

• Explain in-store benefits like demo, immediate delivery, installation, and after-sales support

• Argue that online products are fake

A customer comes in asking for “the latest model.” What’s your first step?

• Show the most expensive TV

• Show last year’s stock

• Give them the brochure

• Ask questions to know their usage needs

Which selling technique works best for a family with kids?

• Focus on sports picture quality

• Highlight parental controls, easy UI, and durability

• Talk only about gaming performance

• Show the cheapest model

The “feel–felt–found” method in sales is used to

• Handle objections

• Compare prices

• Upsell accessories

• Close the sale quickly

What are the key advantage and benifits of TCL's Bionic color optimization Technology ?

• Reduced power consumption and faster refresh rate

• color naturelness, Brightness enhancement,and improved color performance

• Enhanced audio quality and Sound clarity

• Increased screen resolution and reduced motion blur