Post Test ISO 9001 2015

What is the primary purpose of ISO 9001:2015?

• To increase marketing exposure

• To reduce employee turnover

• To establish a quality management system

• To create legal contracts with clients

Which of the following is a core concept introduced in ISO 9001:2015?

• Total Quality Control

• Product Benchmarking

• Risk-Based Thinking

• Outsourcing Management

Which clause covers “Understanding the organization and its context”?

• Clause 5

• Clause 4

• Clause 6

• Clause 7

According to ISO 9001:2015, who is responsible for establishing the Quality Policy?

• Internal auditor

• Top management

• Middle management

• External consultant

The “Plan-Do-Check-Act” cycle is part of which approach?

• Strategic Branding

• PDCA Cycle

• Marketing Framework

• Financial Assessment

Which of the following is considered an “interested party” under clause 4.2?

• Internal auditors only

• Only regulatory bodies

• Customers, suppliers, regulators and employees

• Only customers

What does clause 6 require organizations to address?

• Internal communication strategy

• Risk and opportunities

• Export documentation

• Legal contracts

What is the meaning of “nonconforming output”?

• A product delivered ahead of schedule

• A service not meeting specified requirements

• A customer return request

• A rejected marketing proposal

What should be done if a nonconformity is detected?

• Ignore it and document later

• Notify the finance department

• Take corrective action and retain documented evidence

• Wait for customer complaint

What is required to ensure the effectiveness of internal audits?

• External validation by a government agency

• Conducting audits only after certification

• Selecting auditors and reporting results to management

• Limiting audits to once every 3 years