Mastering Effective Communication

Mastering Effective Communication

University

10 Qs

quiz-placeholder

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Mastering Effective Communication

Mastering Effective Communication

Assessment

Quiz

English

University

Hard

Created by

Ambika V

FREE Resource

10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is active listening and why is it important?

Active listening is ignoring the speaker to focus on your own thoughts.

Active listening is the practice of fully engaging with a speaker to understand their message, and it is important because it enhances communication, builds trust, and improves relationships.

Active listening is a technique used to dominate conversations.

Active listening is only important in formal settings.

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How can nonverbal cues impact communication?

Nonverbal cues significantly impact communication by conveying emotions and reinforcing or contradicting verbal messages.

Nonverbal cues only confuse the message being conveyed.

Nonverbal cues are irrelevant in professional settings.

Nonverbal cues have no effect on communication.

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What are the key elements of clarity and conciseness in speech?

Key elements of clarity and conciseness in speech include simplicity, logical organization, clear articulation, elimination of unnecessary words, and avoidance of jargon.

Relying on technical jargon

Including excessive details

Using complex vocabulary

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How does empathy enhance communication between individuals?

Empathy makes conversations less meaningful.

Empathy leads to more arguments between individuals.

Empathy creates barriers in communication.

Empathy enhances communication by fostering understanding, reducing misunderstandings, and promoting openness.

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What are the characteristics of constructive feedback?

Vagueness in feedback

Focus on personal traits

Characteristics of constructive feedback include specificity, actionability, focus on behavior, balance with positive comments, timeliness, and encouragement for improvement.

Delayed delivery of feedback

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What techniques can be used for persuasive speaking?

Avoiding eye contact

Using humor exclusively

Emotional appeals, credibility, logical reasoning, storytelling, audience engagement.

Reading from a script

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What are common barriers to effective communication?

Technical jargon

Excessive use of humor

Common barriers to effective communication include language barriers, cultural differences, emotional barriers, physical distractions, and lack of feedback.

Overly detailed explanations

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