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Chapter 7 Communication Quiz

Authored by Melinda Jones

Hospitality and Catering

11th Grade

Used 12+ times

Chapter 7 Communication Quiz
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25 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

  • People are born knowing how to communicate effectively

True

False

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

  • it is not necessary to respond when communicating

True

False

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A communication has 5 parts: sender, message content, message channel, and context.

True

False

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Barriers are rarely present in the communication process

True

False

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Messages may be interpreted based on the receiver's experience, background, and other factors

True

False

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A vision statement defines the company's purpose and values to employees and customers

True

False

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When correcting employee behavior it's best to wait for several days after the incident happened

True

False

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