eForum eGames

Which technology allows for personalized marketing by analyzing user behavior and preferences?

• Augmented Reality (AR)

• Blockchain

• Artificial Intelligence (AI)

• Virtual Reality (VR)

In tourism management, the concept of "smart destinations" is primarily driven by:

• Traditional tour guides

• Integrated digital technologies and real-time data

• More printed guidebooks

• Standard hotel service packages

Blockchain technology can help improve which aspect of tourism operations?

• Physical security in hotels

• Secure and transparent transactions

• Hotel housekeeping efficiency

• Tour guide employment

A potential disadvantage of using Virtual Reality (VR) in tourism marketing is:

• Some customers may prefer physical exploration over virtual experiences

• It increases travel costs

• It eliminates the need for hotels

• It causes mass tourism

The use of facial recognition technology in airports primarily aims to:

• Entertain travelers

• Enhance security and streamline passenger check-ins

• Sell more tickets

• Print paper boarding passes

In digital tourism, predictive analytics is mostly used to:

• Forecast weather patterns

• Recommend souvenirs

• Anticipate traveler demand and booking patterns

• Reduce flight prices

One key ethical concern in the adoption of AI in hospitality is:

• Bias in decision-making and customer profiling

• Hiring more human workers

• Excessively low hotel prices

• Overbooking hotel rooms

What is one major advantage of offering mobile check-in options for hotel guests?

• It extends the check-in process

• It provides convenience and reduces waiting times

• It increases the front desk staff workload

• It decreases room availability

What is the main advantage of using AI-powered chatbots in hotels?

• They entertain guests with games.

• They provide 24/7 customer support and instant responses.

• They manage hotel accounting.

• They replace all human staff.

Which digital innovation allows travelers to explore destinations virtually before booking?

• Blockchain

• Virtual Reality (VR)

• Data Analytics

• Machine Learning