Travel Industry Terms Quiz

What is an aggregator in the travel industry?

• An airline that provides charter flights

• A company that creates travel guides

• A website or booking platform

• A type of group travel

What does an airport code typically consist of?

• Four numbers assigned by the airline

• Three letters designated by IATA

• Two letters designated by IATA

• City name abbreviations

Which of the following best describes a "charter flight"?

• A regularly scheduled flight between major cities

• A private or seasonal flight not part of a regular schedule

• A low-cost domestic flight

• A standby flight option

What is a "baggage allowance"?

• The amount of time a passenger has to check bags

• The number of carry-ons a passenger may buy

• The maximum weight, size, and number of bags allowed per passenger

• The number of baggage handlers working per flight

What does “CRM” stand for in travel sales?

• Customer Reservation Manifest

• Central Reservation Mechanism

• Customer Relationship Management

• Confirmed Routing Method

What is an "open jaw" flight itinerary?

• A) A one-way flight with layovers

• B) A round-trip with a city break

• A trip where the traveler doesn’t fly between two points

• A trip with more than two destinations

What is the meaning of a “hub” airport?

• The smallest airport used for charter flights

• An airport that operates only regional flights

• A central airport where flights connect to multiple destinations

• An airport that doesn't allow international travel

Which ticket type usually includes the strictest rules and no refunds?

• Promotional Fare

• Non-Refundable Ticket

• Open Ticket

• Group Fare

What is a “fare basis” code used for?

• To determine the time of boarding

• To check the fuel surcharge

• To identify fare rules and conditions

• To track a passenger’s luggage

What’s the difference between a direct and nonstop flight?

• There is no difference—they mean the same

• A direct flight may stop but doesn’t require a plane change

• A direct flight skips check-in procedures

• Nonstop flights are cheaper