TSA- Technical Skills Assessment Prep

Agents are usually hired to perform channel functions for

• distributors

• wholesalers

• retailers

• producers

What advantage do distribution channel members have in using satellite technology?

• Ensures accurate order processing

• Increases manufacturing outputs

• Offers real-time shipment tracking

• Provides transportation flexibility

Customer satisfaction, employee contentment and profit can be directly linked to:

• prestigious pricing strategies

• paying higher wages than competitiors

• ethical business practices

• automated distribution centers.

Which of the following statements about economic resources is true?

• As capital goods and human resources become limited, natural resources become limited

• As natural and human resources become limited, capital goods become limited

• As human resources become limited, natural resources and capital goods become limited.

• As capital goods and natural resouces become limited, human resources become limited.

• There is no limit to capital and natural resources.

A sportswear company sells its products through only a couple sporting goods retailers in a specific region. This is an example of ________ distribution.

• multiple

• selective

• exclusive

• intensive

Darius is in charge of determining the best locations for his company's products to be sold. His top priority is to make sure customers can access and purchase the company's products. Darius coordinates channel management with which element of the marketing mix?

• Place

• Product

• Promotion

• Price

If you want to remain objective when receiving feedback, you should

• maintain a growth mindset.

• respond without pause.

• stand your ground.

• give in to other people's ideas.

If a business's expenses are greater than its income, then

• there is no profit.

• profits will increase.

• there will be leftover income.

• expenses will decrease.

Which of the following statements best represents a change leader:

• They embrace the opportunity to learn and grow.

• They only worry about their responsibilities.

• They strive to maintain the status quo.

• They blend into the crowd and go with the flow.

In her negotiations, Jocelyn views each situation as a rivalry and embraces the “I must win, so you must lose” mentality. Jocelyn uses which of the following negotiation styles:

• Accommodating

• Avoidant

• Competitive

• Collaborative