Appearance and Grooming Standards Quiz

What is the most important aspect of a staff member’s appearance in a 5-star luxury hotel?

• Trendy fashion

• Cleanliness and neatness

• Bright colors

• Casual attire

True or False: Staff members are allowed to wear strong perfumes or colognes while on duty.

• True

• False

Which of the following is NOT acceptable for fingernails in a luxury hotel?

• Clean and trimmed

• Polished in neutral colors

• Long and brightly colored

• Well-maintained

What should be the length of facial hair for male staff members in most luxury hotels?

• Fully grown beard

• Neatly trimmed mustache or beard

• No facial hair allowed

• Any style is acceptable

True or False: Visible tattoos are generally acceptable in a 5-star luxury hotel.

• True

• False

What should a staff member do if their uniform is wrinkled or stained?

• Wear it as is

• Change into a clean, pressed uniform

• Cover the stain with a jacket

• Inform the supervisor but continue working

Which of the following is NOT a standard requirement for uniforms in a luxury hotel?

• Properly fitted

• Bright and flashy colors

• Clean and well-maintained

• Free of tears or damage

True or False: Name tags are optional for staff members in a 5-star luxury hotel.

• True

• False

What type of footwear is typically required for staff in a luxury hotel?

• Comfortable sneakers

• Polished, closed-toe dress shoes

• Sandals or flip-flops

• High heels

True or False: Accessories like large earrings or bracelets are encouraged to express individuality.

• True

• False