Human Resource Management Quiz

What is the first step in the recruitment process?

• Selection

• Job Analysis

• Interviewing Candidates

• Orientation

Which of the following is NOT a selection method used in the hospitality industry?

• Structured Interviews

• Psychometric Tests

• Customer Feedback

• Assessment Centers

What is a key advantage of internal recruitment in hotels?

• It brings fresh perspectives from outside the organization

• It is more cost-effective and motivates existing employees

• It requires a longer selection process

• It increases employee turnover

Which training method is most commonly used for chefs in hospitality?

• Role-playing

• On-the-job training

• Simulation Training

• Case Study Training

What is the primary advantage of cross-training in the hospitality industry?

• Employees become highly specialized in one task

• Employees can work in multiple roles, increasing operational flexibility

• It reduces the need for employee training

• It eliminates the need for a recruitment process

Which of the following is NOT an off-the-job training method?

• Workshops

• Conferences

• Job Rotation

• Online Lecture

Induction training is provided to:

• Newly hired employees

• Senior managers only

• Employees who have resigned

• Customers of the hotel

What is the primary objective of job analysis in the hospitality industry?

• To reduce employee salaries

• To understand job roles and responsibilities

• To eliminate recruitment processes

• To promote only senior employees

A job description typically includes:

• Employee performance review details

• A list of job duties and responsibilities

• Personal hobbies of the employee

• Past salary records

Job analysis helps in:

• Reducing staff motivation

• Increasing employee turnover

• Developing recruitment, selection, and training plans

• Decreasing customer satisfaction