BTM532 CH.11

What is the objectives of digital transformation?

• Eliminating technology

• Reducing workforce

• Data-driven and people-focused organization

• Increasing profits

What should organizations consider when selecting tools for digital transformation?

• Avoiding any digital alternatives

• Using only custom-built software

• Only high-cost options

• Mapping estimated costs and benefits

What is one of the challenges mentioned in framing a design challenge?

• Lack of data entry points

• Resistance to change

• Too many centralized communication tools

• Excessive budget availability

The suggested method for evaluating the cost/benefit of digital tools is

• Ignoring industry trends

• Consulting with digital product owners

• Focusing solely on long-term goals

• Avoiding small trials

What is a benefit of using people in digital transformation?

• They eliminate the need for technology

• They can provide quality control

• They complicate processes

• They are always more expensive

Which of the following should be considered by the organizations for future-proofing their digital systems?

• Only short-term objectives

• Longer-term strategy and future opportunities

• Immediate cost reduction

• Avoiding any upgrades

Below is a legal consideration that need to be considered by the organization.

• Ignoring customer data

• GDPR compliance

• Avoiding data management

• Using only paper-based systems

What is a potential drawback of manual data entry mentioned?

• Increased efficiency

• Opportunity for errors and inconsistencies

• Reduced training needs

• Enhanced customer experience

What is one of the tools suggested for improving efficiency?

• Checklists

• Custom-built software only

• Paper-based systems

• Ignoring human input

What is a key factor in ensuring successful digital transformation?

• Ignoring employee feedback

• Engaging stakeholders throughout the process

• Focusing solely on technology

• Minimizing training programs