Principles of Management - Chapter 02

What key aspect of management is exemplified by ancient construction projects like the pyramids of Egypt and the Great Wall of China?

• Division of labor

• Substitution of machine power for human labor

• Focus on social problems in large groups of workers

• Introduction of factory systems

What major change during the Industrial Revolution contributed to the evolution of modern management?

• The breakdown of jobs into repetitive tasks

• The substitution of machine power for human labor

• The development of large-scale agriculture

• The establishment of trade guilds

What is a core belief of Frederick Winslow Taylor's scientific management theory?

• Employees are primarily motivated by teamwork and collaboration.

• Employees are motivated mainly by pay.

• Workers should multitask to improve efficiency.

• Systems should adapt to the workers' needs.

How does McDonald’s apply Taylor’s scientific management principles?

• By encouraging employees to rotate through various tasks daily.

• By having workers specialize and master a single task to increase efficiency.

• By prioritizing teamwork over individual tasks.

• By eliminating structured systems to foster creativity.

What did Taylor mean by his quote, "In the past, the man has been first. In the future, the system must be first"?

• Employees should be treated as individuals before being integrated into a system.

• Productivity depends on prioritizing workers' needs over operational systems.

• Efficiency is achieved when systems and processes take precedence over individual contributions.

• Systems should always adapt to the unique abilities of workers.

Which of the following is NOT a principle of Taylor’s scientific management theory?

• Breaking tasks into smaller, specialized roles for workers to master.

• Using scientific methods to improve efficiency and productivity.

• Allowing workers to independently decide how tasks should be performed.

• Viewing systems as more critical than individual contributions.

What is one advantage McDonald's gains from applying scientific management principles?

• Increased creativity among workers in their tasks.

• Enhanced efficiency and consistency in operations.

• Greater flexibility in task assignments for employees.

• Reduced reliance on systems and processes.

Which of the following is one of Henri Fayol’s 14 principles of management?

• Workers should report to multiple managers for better communication.

• Authority does not require responsibility.

• Work should be divided to ensure focus and specialization.

• Individual interests should always take precedence over organizational goals.

What does the principle of "Unity of Command" emphasize?

• Workers should receive orders from multiple managers.

• Workers should receive orders from only one manager.

• Managers should delegate authority without accountability.

• The organization should not follow any hierarchy.

According to Fayol, what should management do to encourage worker initiative?

• Enforce strict penalties for mistakes.

• Provide opportunities for self-directed, additional work activities.

• Assign rigid tasks with no room for creativity.

• Prioritize recruitment over stability of tenure.