Quiz on Enhancing Decision Making

What type of decisions do senior managers primarily make?

• Routine decisions

• Operational decisions

• Unstructured decisions

• Structured decisions

What is a key reason why IT investments may not yield positive results?

• High-quality information

• Management filters

• Low number of team member

• Effective communication

What does Business Intelligence primarily focus on?

• Creating new business line

• Collecting and analyzing data

• Developing business strategies

• Enhancing staff intelligence

Which of the following is a tool used in Business Analytics?

• Data mining

• Social media marketing

• Email marketing

• Customer relationship management

What is the purpose of a Decision Support System (DSS)?

• To support manager only

• To support semistructured decisions

• To support structured decisions

• To support team member

What does the Balanced Scorecard method measure?

• Financial outcomes only

• Employee satisfaction

• Outcomes on four dimensions

• Market share growth

What is operational intelligence primarily concerned with?

• Long-term strategic planning

• Financial forecasting

• Business activity monitoring

• Customer - Staff activity

Which of the following is an example of predictive analytics?

• Analyzing past sales data

• Conducting customer surveys

• Forecasting future sales trends

• Creating marketing campaigns

What is the main goal of Business Intelligence systems?

• To reduce operational costs

• To enhance employee productivity

• To deliver accurate real-time information

• To produce AI that helps making decision

Below are the 4 dimensions of Balance Scorecard, which one isn't?

• Customers

• Financial

• Learning & Growth

• Manufacturing Processes