Email Etiquettes

What does "CC" stand for in email terminology?

• Carbon Copy
• Courtesy Copy
• Central Copy
• Common Copy

What does "BCC" stand for in email terminology?

• Blind Carbon Copy
• Blank Carbon Copy
• Blind Courtesy Copy
• Background Carbon Copy

When should you use the "To" field in an email?

• For recipients who should be informed
• For recipients who should receive a copy
• For recipients whose addresses should be hidden
• For primary recipients who need to respond directly

When is it appropriate to use the "CC" field in an email?

• To hide email addresses from recipients
• To inform secondary recipients who do not need to respond
• To send confidential information
• For recipients who need to take action immediately

Which of the following is a don't for using the "BCC" field in emails?

• Using BCC to hide direct communication with someone
• Using BCC for multiple recipients to protect privacy
• Using BCC for mass emails
• Using BCC to avoid revealing email addresses

When copying managers or heads in an email, what should you ensure?

• Only copy the CEO, not others as it is for head
• Follow the proper hierarchy and include relevant managers or heads in the CC field
• Avoid copying any managers
• Copy everyone in the organization

What is the primary purpose of a subject line in an email?

• To greet the recipient briefly
• To provide sender's contact info
• To summarize email content
• To thank the recipient kindly

What is a common mistake when using the "To" field in an email?

• Only using it for internal communication

• Leaving it empty when sending important information

• Using it for blind copies

• Including too many recipients who do not need to respond

Which of the following is a benefit of using the "CC" field in emails?

• To ensure all relevant parties are informed

• To reduce the number of emails sent

• To avoid sending emails to multiple people

• To keep the email thread private

What is a best practice when writing an email subject line?

• To make it as vague as possible

• To leave it blank for a more casual approach

• To include the main topic clearly

• To use all capital letters