COS203 Lecture 10 Quiz

What is a common problem identified in the change process?

• Excessive employee participation

• Unrealistic expectations

• Over-communication of change goals

• Lack of external support

What does resistance to change often involve?

• Willing collaboration among employees

• Behaviors that prevent successful implementation

• Overtraining of employees in new systems

• Ignoring political dynamics within the organization

Which stage of organizational crisis involves signal detection and preparation?

• Pre-crisis stage

• Crisis stage

• Post-crisis stage

• Recovery stage

What is the focus during the crisis stage of organizational change?

• Avoiding stakeholder communication

• Disseminating information and mitigating damage

• Ignoring the issue to minimize panic

• Blaming employees for the crisis

Which leadership theory emphasizes matching leadership style to situational characteristics?

• Trait theory

• Transformational leadership

• Contingency theory

• Transactional leadership

Which leadership trait is associated with honesty and trustworthiness?

• Integrity

• Sociability

• Determination

• Intelligence

What does transactional leadership focus on?

• Employee innovation and creativity

• Rewards and punishments to maintain order

• Transforming employee potential

• Long-term organizational vision

Which of the following is a limitation of transactional leadership?

• It emphasizes employee satisfaction.

• It is less effective in dynamic environments.

• It promotes employee creativity.

• It focuses on long-term goals.

What does transformational leadership emphasize?

• Routine and compliance

• Short-term goals and task completion

• Vision, innovation, and personal development

• Avoiding employee engagement

A key advantage of transformational leadership is:

• Achieving immediate organizational goals

• Encouraging employee creativity and commitment

• Reducing dependence on leadership charisma

• Focusing solely on individual tasks