Commerce

Which of the following is the primary goal of most business?

• To provide employment opportunities for the community

• To minimize environmental impact

• To maximize profit for its owners or shareholders

• To donate a significant portion of revenue to charity

What is a common measure of a company's financial performance?

• Number of products sold

• Market share percentage

• Return on investment (ROI)

• Employee satisfaction ratings

Which of the following strategies is often used to increase a company's market share?

• Reducing product prices

• Increasing employee wages

• Enhancing workplace safety

• Expanding office locations

What is a key factor in determining a business's competitive advantage?

• Brand loyalty

• Number of employees

• Office size

• Geographic location

What is an important aspect of customer relationship management?

• Office layout design

• Product manufacturing processes

• Employee training programs

• Customer feedback analysis

Which of the following is a common tactic for improving customer retention?

• Offering loyalty programs

• Reducing marketing expenses

• Increasing product variety

• Hiring more sales staff

What is a typical indicator of a successful marketing campaign?

• Lower production costs

• Higher employee turnover

• Increased website traffic

• More office space rented

What is a common strategy for enhancing brand visibility?

• Reducing product quality

• Increasing social media presence

• Limiting advertising budget

• Focusing solely on local markets

Which metric is often used to evaluate customer satisfaction?

• Number of products offered

• Employee turnover rate

• Net Promoter Score (NPS)

• Office space utilization

What is a significant benefit of conducting market research?

• Identifying customer needs and preferences

• Limiting product innovation

• Reducing the number of employees

• Increasing production costs