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1. Motivation is ________________________

• A component of ability, personal traits and desire

• An individual’s intensity, direction and persistence

• An effort toward creating goals

• An constant intensity

Theory Y is a ________ that assumes employees enjoy work, seek out and accept responsibility, and exercise sefy-direction.

• Negative view

• Lower-order needs

• Positive view

• Higher-order needs

Who is the best known for proposing two assumptions about human nature "Theory X and Theory Y"?

• McGregor

• Herzberg

• Maslow

• McClelland

Which needs were considered higher-order needs?

• Physiological and safety

• Social, esteem, and self-actualization

• Safety, physiological, esteem and social

• Esteem, and self-actualization

Employees will always try harder if they have the opportunity to participate in the setting of goals.

• TRUE

• FALSE

The term equity is related to the concept of _______ and equitable treatment compared with others who behave in similar ways.

• Trust

• Prejudice

• Pleasure

• Fairness

Employee recognition programs consist of personal attention and expressions of interest, approval and appreciation for a job well done.

• True

• False