BUMG1110-Week 6

What does organizational structure refer to?

• Levels of management and division of responsibilities

• Only the hierarchy of employees

• The physical layout of the office

• The number of employees in a company

What is the role of line managers?

• To provide support to staff managers

• To have authority over people directly below them

• To make all the decisions in the organization

• To manage the IT department

What is the concept of Unity of Command?

• A person should have multiple bosses

• A person should have one boss

• Employees should not report to anyone

• All employees should report to the CEO

What does decentralization refer to?

• Decision making concentrated at a single point

• Lower-level employees making decisions

• Top managers making all decisions

• No decision making at all

What is the span of control?

• The number of subordinates under a manager

• The number of managers in an organization

• The total number of employees

• The number of levels in the organization

What is the advantage of a short chain of command?

• Communication is quicker and more accurate

• More levels of management

• Less accountability

• More employees reporting to one manager

What is customer departmentalization?

• Grouping jobs by type of customer

• Grouping jobs by functions performed

• Grouping jobs by product line

• Grouping jobs by geography

What is functional departmentalization?

• Grouping jobs by type of customer

• Grouping jobs by functions performed

• Grouping jobs by product line

• Grouping jobs by geography

What is product departmentalization?

• Grouping jobs by type of customer

• Grouping jobs by functions performed

• Grouping jobs by product line

• Grouping jobs by geography

What is geographical departmentalization?

• Grouping jobs by type of customer

• Grouping jobs by functions performed

• Grouping jobs by product line

• Grouping jobs on the basis of territory