Unit 1 Test Review

Quiz
•
Other
•
9th - 12th Grade
•
Easy
Collin BroughtonHS
Used 2+ times
FREE Resource
30 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which traits do effective employees of the hospitality and tourism industry exhibit when communicating with customers?
Initiative and indifference
Inflexibility and self-confidence
Patience and empathy
Enthusiasm and passive listening
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Dee, a guest, needs towels and linens. Which department should the manager work with to obtain these items for guests?
Housekeeping
Room service
Maintenance
Purchasing
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
To which hotel division do the reservations, telecommunications, and guest registration departments typically report?
Engineering
Front office
Food and beverage
Sales and marketing
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which division of a resort maintains the property’s pool, gym, and exterior grounds?
Controller
Rooms
Human resources
Engineering
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which skill is important for a successful professional in the hospitality and tourism industry to possess?
Creativity
Delegation
Mathematical
Communication
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Mary works in lodging where she directs the employees who clean the sleeping rooms and public areas. Mary’s position is?
Housekeeping manager
Front-desk supervisor
Property supervisor
Maintenance manager
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How can a travel agent make a positive impression on clients?
Suggest several travel options
Ask very personal questions
Maintain a professional appearance
Focus on many tasks at one time
Create a free account and access millions of resources
Similar Resources on Wayground
25 questions
BUSINESS STUDIES QUIZ

Quiz
•
11th Grade
30 questions
4th Nine Weeks Exam (Career Clusters)

Quiz
•
9th - 12th Grade
30 questions
Dasar dasar kejuruan

Quiz
•
10th Grade
25 questions
UK Travel & Tourism Industry

Quiz
•
11th - 12th Grade
32 questions
2023 DECA Review

Quiz
•
11th Grade
25 questions
B. Asing Pariwisata

Quiz
•
10th - 12th Grade
30 questions
Travel and Tourism - 11/11/2020

Quiz
•
11th Grade
25 questions
Klasifikasi hotel dan Tipe-tipe kamar hotel

Quiz
•
10th Grade
Popular Resources on Wayground
10 questions
Video Games

Quiz
•
6th - 12th Grade
20 questions
Brand Labels

Quiz
•
5th - 12th Grade
15 questions
Core 4 of Customer Service - Student Edition

Quiz
•
6th - 8th Grade
15 questions
What is Bullying?- Bullying Lesson Series 6-12

Lesson
•
11th Grade
25 questions
Multiplication Facts

Quiz
•
5th Grade
15 questions
Subtracting Integers

Quiz
•
7th Grade
22 questions
Adding Integers

Quiz
•
6th Grade
10 questions
Exploring Digital Citizenship Essentials

Interactive video
•
6th - 10th Grade
Discover more resources for Other
10 questions
Video Games

Quiz
•
6th - 12th Grade
20 questions
Brand Labels

Quiz
•
5th - 12th Grade
15 questions
What is Bullying?- Bullying Lesson Series 6-12

Lesson
•
11th Grade
10 questions
Exploring Digital Citizenship Essentials

Interactive video
•
6th - 10th Grade
12 questions
Graphing Inequalities on a Number Line

Quiz
•
9th Grade
20 questions
Cell Organelles

Quiz
•
9th Grade
28 questions
Ser vs estar

Quiz
•
9th - 12th Grade
15 questions
Two Step Equations

Quiz
•
9th Grade