Quiz1—week4

What Are the Benefits of Effective Emotion Management for Employers and Employees?

有效的情绪管理对雇主和雇员有什么好处？

• Immediate gains 直接收益

• Encore gains 核心收益

• Contagion gains 传染收益

• Internal gains 内部收益

Four Ways to Dispel Stress

消除压力的四种方法:

• Take time away

  抽出时间

• Talk it over with someone 与人倾诉

• Connect with others at work 在工作中与他人沟通

• Look for humor in the situation 寻找幽默

"生存能力"的短语？

“个体的/个人的成功”的短语是？

“Emotions must be managed to keep a healthy staff and a growing bottom line.”

True or False？

• True

• False

• I don‘t know！

What Kinds of Emotional Intelligences that You Need in the Workplace?

• Self-awareness

• Self-management

• Social awareness

• Relationship management

"Recognize and effectively use the nonverbal cues that make up 80%-85% of our communication process."

True or False?

• True

• False

• I don't know!

"Resolving conflict in healthy, constructive ways can strengthen trust between people and diffuse workplace stress and tension."

True or False?

• True

• False

• I don't know!

"谈判；交易；讨价还价"的英文单词？

“随便的”的英文单词？