Business management

type of management that trusts employees’ work ability, has a high workload and is confident

• Autocratic management
• Laissez-faire management
• Delegating

• Micromanagement

type of management that involves the group and facilitates teamwork

• Project management
• Resource management
• Time management
• Participating

type of management that is a micromanager, a teacher and a facilitator

• Participating

• Telling

• Delegating

• Papet

type of leadership driven by authority; tells others what to do, limits discussions, new ideas and group teamwork

• Autocratic leadership
• Transformational leadership
• Laissez-faire leadership
• Democratic leadership

type of leadership that involves the group and promotes a sense of teamwork

• Democratic

  leadership

• Transactional leadership
• Autocratic leadership
• Laissez-faire leadership

occurs within an organization

• Internal communication

• Market analysis
• Customer feedback
• External processes

occurs between one organization and an outside party

• Supplier agreement
• Internal policy
• Market analysis
• External Communication

type of leadership that gives little or no direction; gives opinions only upon request and has no “in charge” position

• Autocratic leadership
• Laissez-faire leadership
• Democratic leadership
• Transactional leadership

when a sender selects and organizes message to be sent

• Receiving
• Transmitting
• Encoding
• Decoding

when the receiver breaks down the message received and interprets the message received

• Decoding
• Receiving
• Encoding
• Transmitting