Module 1.02 Vocab Quiz

Level responsible for goal setting and strategic planning

• Top-level management

• Financial resources

• Staffing

• Interpersonal skills

Can include money owed to the business by its customers

• Financial resources

• Human resources

• Mid-level management

• Management

Function that involves determining employee compensation

• Management

• Top-level management

• Staffing

• Manager

Ability to communicate and build relationships with others

• Planning

• Technical skills

• Conceptual skills

• Interpersonal skills

Function that involves establishing lines of authority

• Controlling

• Organizing

• Planning

• Directing

Level responsible for the day-to-day activities of employees who carry out the business’s routine work

• Mid-level management

• First-line management

• Human resources

• Top-level management

Facts, statistics, and opinions that can be either internal or external in nature

• Information

• Planning

• Organizing

• Management

Equipment and supplies required to produce and/or sell products

• Organizing

• Material resources

• Planning

Level responsible for tactical planning and implementing top management goals

• Top-level management

• Mid-level management

• Management

• First-line management

Ability to understand how the parts of an organization are interrelated

• Technical skills

• Conceptual skills

• Interpersonal skills