Quiz on Workplace Concepts

What is the definition of active listening?

• Listening to music attentively

• Listening to understand the meaning of a speaker's words

• Listening to background noise

• Listening to multiple speakers at once

What does work ethic refer to?

• A commitment to leisure activities

• A personal commitment to work hard and do one's very best

• A strategy for avoiding work

• A method of delegating tasks

What is flexibility in a work context?

• The ability to work from home

• The ability to adapt willingly to change

• The ability to work long hours

• The ability to multitask

What is networking?

• Making use of all your personal and professional contacts to further your career

• Setting up a computer network

• Attending social events

• Using social media for entertainment

What are trade publications?

• Novels about trade

• Magazines and newsletters for people in an industry

• Newspapers for the general public

• Online blogs about travel

What is service learning?

• Learning about customer service

• Community service that is part of your schoolwork

• Attending service workshops

• Learning to serve in a restaurant

What is a resume?

• A summary of your career objectives, work experience, job qualifications, education and training

• A list of your favorite books

• A diary of daily activities

• A collection of personal photos

What does it mean to prioritize?

• To ignore tasks

• To put tasks in order of performance

• To complete tasks randomly

• To delegate tasks to others

What is empathy?

• The skill of putting yourself in another's place

• The ability to ignore others' feelings

• The skill of persuading others

• The ability to work independently

What are ethics?

• External guidelines for behavior

• Internal guidelines distinguishing right from wrong

• Rules for social media use

• Laws for business conduct