Amazon Business Model + SWOT Analysis

Who is the founder of Amazon?

• Jeff Bezos
• Elon Musk
• Bill Gates
• Mark Zuckerberg

Amazon sells all of the following products EXCEPT:

• Books

• Clothing

• Groceries
• Pets

Amazon is considered a "business disruptor for the following reason:

• Amazon is known for its slow delivery and outdated technology.
• Amazon has never impacted the retail industry in any significant way.
• Amazon primarily focuses on selling physical stores rather than online.
• Amazon revolutionized the retail industry with e-commerce, fast delivery, and cloud computing.

What is a SWOT analysis?

• A SWOT analysis is a tool used to analyze weather patterns
• A SWOT analysis is a type of musical instrument
• A SWOT analysis is a strategic planning tool used to identify Strengths, Weaknesses, Opportunities, and Threats related to a business or project.
• A SWOT analysis is a method for cooking pasta

What are considered revenue streams for Amazon?

• Online payment services, music streaming platforms, ride-sharing services
• Social media platforms, video game development, healthcare services
• Online streaming services, grocery stores, travel services
• Online stores, third-party seller services, subscription services, AWS, advertising services, and physical stores

What are considered the KEY RESOURCES of a business?

• Physical, intellectual, human, and financial resources
• Raw materials, finished products, machinery, and equipment
• Tangible, intangible, renewable, and non-renewable resources
• Technological, environmental, social, and legal resources

What is a VALUE PROPOSITION?

• A VALUE PROPOSITION is a statement that summarizes why a consumer should buy a product or use a service.
• A VALUE PROPOSITION is a scientific theory
• A VALUE PROPOSITION is a type of marketing campaign
• A VALUE PROPOSITION is a financial investment strategy

What information would you need to determine a CONSUMER SEGMENT for a business?

• Financial data, social media activity, industry trends
• Demographic data, psychographic data, behavioral data, geographic data, and purchase history
• Product pricing, competitor analysis, employee turnover
• Customer reviews, employee satisfaction, market share

In a SWOT ANALYSIS what is the difference between a weakness and a threat?

• Weakness is an external factor, while a threat is an internal factor.
• Weakness is related to opportunities, while a threat is related to strengths.
• Weakness is a positive aspect, while a threat is a negative aspect.
• Weakness is an internal factor, while a threat is an external factor.

What are examples of ways that a company can show that they value its customers?

• Offering no discounts or loyalty programs
• Providing slow and unhelpful customer service
• Ignoring customer complaints
• Providing excellent customer service, offering loyalty programs or discounts, seeking and responding to customer feedback, personalizing interactions, and going above and beyond to resolve issues.