Introduction to Order Management

What type of order is created with the hope that they will convert into revenue generating orders?

• Sample Orders

• Standard Orders

• Proforma Quotes

• No charge orders

This reflects the date when the customer wants the goods in their order to arrive.

• Request Date

• Schedule Ship Date

• Schedult Arrival Date

• Latest Acceptable Date

What type of order is created to issue new invoice to the customer?

• Invoice only Orders

• Adjust Credit

• RMA

• No charge Orders

The key information for this scheduling term is that the customer is charged by Pearson for Shipping. Transportation Charges will show up on their invoice from Pearson. They will NOT be billed separately from the carrier. 

• Collect

• Prepay and add

• Prepaid

• Third Party

What type of order is also known as a prepayment quotation?

• Sample Orders

• Standard Orders

• Proforma Quotes

• No Charge Orders

This is the estimated date when the customer will receive the delivery.

• Request Date

• Schedule Ship Date

• Schedule Arrival Date

• Latest Acceptable Date

This reflects the latest date at which an order may be scheduled for shipping.

• Request Date

• Schedule Ship Date

• Schedule Arrival Date

• Latest Acceptable Date

What type of order is used when Pearson agrees to issue a credit to a customer for non-inventory related concern?

• Invoice only Orders

• Adjust Credit

• RMA

• No Charge Orders

What does RMA stands for?

• Reverse Made Authorization

• Return Material Authorization

• Reverse Method Acknowledgement

• Return Merchandise Authorization

This shows when the order line will be sent to the warehouse for shipping based on stock availability.

• Request Date

• Schedule Ship Date

• Schedule Arrival Date

• Latest Acceptable Date