Selling

Selling

University - Professional Development

16 Qs

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MANAGEMENT

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Selling

Selling

Assessment

Quiz

Business

University - Professional Development

Practice Problem

Medium

Created by

Adri Yanto

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16 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The purpose and goal of selling is to help customers make ________ buying decisions.

unhappy
happy
satisfying
big

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How many steps are there in the selling process?

5
8
9
7

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Feature - Benefit Selling is:

matching the features of each product to a customer's needs and wants.
helping a customer pick out a product at work.
not real
is a closing technique

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A car's color, price, stereo system, airbags, tires, etc, are considered ___________ features. 

extended
tangible
satisfying 
none of the above

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A car's warranty, service policy, and financing would be considered __________ features?

extended
tangible
satisfying 
none of the above

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Determining needs/classifying the customer is when you are:

putting them in a category
learning what the customer is looking for
watching them from the cash registar
reading their survey answers

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Getting the customer's positive agreement to buy is:

overcoming objections
suggestion selling
presenting the product
closing the sale

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