Continuous Improvement VOC / VOU - VOB
Quiz
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Other
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Professional Development
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Medium
Dana Hidayat
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5 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Voice of the User (VOU) digunakan untuk menggambarkan atau mendefinisikan keinginan User secara lebih spesifik
True
False
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Berikut ini merupakan hal-hal yang penting bagi user, kecuali...
Product Quality
Service Quality
Price
Product Quantity
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Apa kepanjangan VOC?
Voice of Company
Voice of Customer
Voice of Community
Voice of Client
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Dalam Voice of User Roadmap, kegiatan collect data termasuk ke dalam activity...
Identity Users
Gather User Needs
Specify User CTQ's
Measurable
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Dalam men-develop Goal/KIP diharapkan memperhatikan SMART yang merupakan kepanjangan dari Specific, Measurable, Aggressive, Realistic, dan Time Related
True
False
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