Continuous Improvement VOC / VOU - VOB

Continuous Improvement VOC / VOU - VOB

Professional Development

5 Qs

quiz-placeholder

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Continuous Improvement VOC / VOU - VOB

Continuous Improvement VOC / VOU - VOB

Assessment

Quiz

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Professional Development

Medium

Created by

Dana Hidayat

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5 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Voice of the User (VOU) digunakan untuk menggambarkan atau mendefinisikan keinginan User secara lebih spesifik

True

False

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Berikut ini merupakan hal-hal yang penting bagi user, kecuali...

Product Quality

Service Quality

Price

Product Quantity

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Apa kepanjangan VOC?

Voice of Company

Voice of Customer

Voice of Community

Voice of Client

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Dalam Voice of User Roadmap, kegiatan collect data termasuk ke dalam activity...

Identity Users

Gather User Needs

Specify User CTQ's

Measurable

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Dalam men-develop Goal/KIP diharapkan memperhatikan SMART yang merupakan kepanjangan dari Specific, Measurable, Aggressive, Realistic, dan Time Related

True

False