Grade 11 BS Chapter 8 Quiz

What is essential for tasks to be optimally done?

• Individual work

• Teamwork

• Procrastination

• Competition

Which stage of team development involves getting to know each other, introductions, and socializing?

• Performing

• Norming

• Storming

• Forming

What is the interaction between team members' personalities, characteristics, and working relationships called?

• Conflict

• Procrastination

• Synergy

• Team Dynamics

Who is responsible for clarifying group objectives, roles, and setting the agenda in a team?

• Shaper

• Coordinator

• Plant

• Monitor Evaluator

What is the main advantage of functional conflict within an organization?

• Creates negative organizational culture

• Development of new ideas and improved creativity

• Lowers staff morale

• Diverts energy from the task at hand

Which step in conflict management involves a third person facilitating the discussion between the conflicting parties?

• Mediation

• Conciliation

• Arbitration

• Negotiation

What is the reason for conflict when people have different ideas on how they want things done?

• Personality differences

• Inadequate role allocation

• Poor communication

• Lack of clear goals

Which Belbin team role involves breaking everything down into manageable chunks and strategizing?

• Completer-Finisher

• Monitor Evaluator

• Team Worker

• Implementer

What is the stage in team development where the team begins to work towards a common goal and roles are assigned?

• Forming

• Storming

• Norming

• Performing

What is important to avoid in conflict management to steer the situation towards positive change?

• Dysfunctional conflict

• Functional conflict

• Competition

• Procrastination