Workplace Communication 12 Business (Applied) Ultimate Revision

Describe visual communication.

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Answer explanation

Throwing it back to Week 1 learning content.

Visual communication is the act of using photographs, art, drawings, sketches, charts, and graphs to convey information.

Visuals are often used as an aid during presentation to provide helpful context.

Which of the following IS NOT a characteristic of an active listener?

• Asking questions

• Summarises the conversations

• Has arms crossed

• Has put phone away to avoid distractions

Give an example of aggressive communication.

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How much time do we spend communicating?

• 95%

• 85%

• 70%

• 75%

In a workplace setting, what is the best communication style to use?

Which of the following is not a communication style?

• Assertive

• Passive Agressive

• Passive

• Active listening

True or false: written communication is the use of body language, gestures and facial expressions to convey information to others.

• True

• False

Which of the following is NOT a barrier to communication?

• Discrimination

• Information overload

• Language

• Press releases

What are the four basic communication styles? (select the four that apply)

• Verbal

• Non-Verbal

• Written

• Visual

• Assertive

Why is effective questioning important?

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