Comptia A+ (Practice Exam A)

Comptia A+ (Practice Exam A)

University

86 Qs

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Comptia A+ (Practice Exam A)

Comptia A+ (Practice Exam A)

Assessment

Quiz

Other

University

Hard

Created by

Kevin Lam

Used 1+ times

FREE Resource

86 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The printer in the accounting department has stopped all printing processes. The print queue shows seven jobs in the queue waiting to be printed. Which of the following would be the BEST next troubleshooting step?

Send a test job to the printer and move it to the top of the queue

Restart the printer's spooler

Install an updated version of the printer driver

Delete everything in the queue and resend the print jobs

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A system administrator has connected an external USB drive to a computer to transfer some documents. When booting the computer, the system tries to boot from the external drive and gives an error message. Which of the following would be the BEST way to prevent the USB drive from booting?

Modify the BIOS to boot from the internal hard drive

Modify the boot order in Windows Disk Management

Rebuild the MBR on the external hard drive

Disable the external drive in Device Manager

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A user's print jobs to a new multifunction printer produce pages of garbled text, but jobs from other users are printing normally. Which of the following would be the MOST likely reason for this issue?

Printer driver specifies secured prints

Faulty network cable

Print driver is configured for PCL

Application is not authorized to print

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A network connection in a conference room was installed years ago, and there’s no documentation for the cable run. Connecting a device to the cable results in a successful Ethernet connection, so the other end of the cable should terminate somewhere in the wiring closet. Which of these tools would be the best choice to find the other end of the network connection?

Cable tester

Tone generator

Multimeter

Crimper

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A network administrator has received a ticket complaining of port flapping on an Ethernet switch. Which of the following would be the MOST likely reason for this issue?

Firewall rule is blocking traffic

Faulty crimp on an Ethernet connector

Excessive jitter measurements

Duplex mismatch

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A user has powered on their computer and received the message “Operating system not found.” A check of the system shows that the SATA drive cables are properly connected. Which of the following would be the NEXT best troubleshooting step?

Boot to Safe Mode

Replace the boot drive

Restore from a known good backup

Check for removable drives

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A user is having an issue with a smartphone battery bulging and physically pushing the screen away from the phone. The rest of the phone appears to be operating normally. Which of the following should be the BEST next troubleshooting step?

Power off the phone and contact support

Upgrade to the latest OS version

Replace the screen

Perform a factory reset

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