IBM - Hiring and Managing Employees

What are the three main approaches to the staffing of international business operations?

• Local, National, International

• Ethnocentric, Polycentric, Regiocentric

• Domestic, International, Global

• Geocentric, Ethnocentric, Polycentric

What is the advantage of ethnocentric staffing?

• Avoids cultural misunderstandings

• Develops shared cultures with strong shared values

• Promotes diversity

• Reduces relocation costs

Which staffing policy is well suited for companies who want to give national units a degree of autonomy in decision making?

• Polycentric Staffing

• Geocentric Staffing

• Ethnocentric Staffing

• Domestic Staffing

What is the disadvantage of geocentric staffing?

• Promotes nationalistic barriers

• Language barriers

• Expensive as individuals command high salaries

• Develops global managers

What is the process of identifying and attracting a qualified pool of applicants for vacant positions called?

• Selection

• Recruitment

• Training

• Development

What is the key factor in selecting expatriates for international assignments?

• Technical skills

• Cultural sensitivity

• Educational background

• Language proficiency

What is culture shock in the context of international assignments?

• Psychological process affecting people living abroad

• Positive experience of adapting to a new culture

• Feeling of excitement and adventure

• Process of learning a new language

Which method of cultural training provides insight into social, political, legal, and economic institutions?

• Environmental briefings

• Cultural orientations

• Cultural assimilation

• Sensitivity training

What is included in expatriate compensation packages?

• Base salary, Foreign service premium, Allowances, Benefits

• Hardship allowance, Cost-of-living allowance, Benefits, Taxation

• Foreign service premium, Benefits, Allowances, Taxation

• Base salary, Housing allowance, Education allowance, Taxation

What is the purpose of a hardship allowance in expatriate compensation?

• To compensate for difficulties in a challenging location

• To ensure the same standard of living in the foreign posting

• To provide extra pay for working outside the country of origin

• To afford the same quality of housing in the foreign country